Get advice and help

Need more information, help or advice? Have you or your child experienced a problem? Go to our Need help page to get some practical advice and information.

Many of the UK's phone networks also provide important advice and information for parents, which we would recomend checking out.



Tesco Mobile


Virgin Mobile

  • Under 7s

    Read the story of Tommy Tap-Tap and his Whizzy Fingers to find out what happens when he plays a phone game. Can you help Tommy save money and keep his piggybank's tummy full?